Refund and Returns Policy

We want you to love your women’s shorts from EDGAR FORTUNE LLC. If you’re not satisfied, our refund and returns policy ensures a hassle-free process.

1. Return Eligibility

  • Items must be returned within 30 days of delivery.
  • Products must be unused, unwashed, undamaged, and in original packaging with all tags attached.
  • Final sale items, such as clearance or limited-edition products, are non-returnable unless defective.

2. Return Process

  1. Contact us at [email protected] or +1 (425) 866-7682 to request a Return Merchandise Authorization (RMA) number.
  2. Package the item securely with the RMA number included.
  3. Ship the package to: EDGAR FORTUNE LLC 3312 Henry Ave, Des Moines, IA 50315
  4. We recommend using a trackable carrier, as we are not responsible for lost return shipments.

3. Refunds

  • Refunds will be issued to the original payment method (e.g., via ZenPayment or other gateways) within 5-7 business days of receiving and inspecting the return.
  • Original shipping fees are non-refundable unless the item was defective or incorrect.
  • Refunds exclude return shipping costs unless the return is due to our error.

4. Exchanges

  • We offer direct exchanges for the same item in a different size or color, subject to availability.
  • Contact us to initiate an exchange. You’ll receive a prepaid return label for defective or incorrect items; otherwise, you cover return shipping.

5. Defective or Incorrect Items

  • If you receive a defective or incorrect item, contact us within 3 days of receipt with photos and details. We’ll provide a prepaid return label and ship a replacement or issue a full refund, including shipping costs.

6. Non-Returnable Items

  • Personalized or customized items.
  • Items marked as “final sale” on our website.
  • Items that have been worn, washed, or altered.

7. International Returns

  • International customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Customs duties or taxes are non-refundable.
  • Contact us for specific instructions before returning.

8. Contact Us

For return or refund questions: EDGAR FORTUNE LLC 3312 Henry Ave, Des Moines, IA 50315 Email: [email protected] Phone: +1 (425) 866-7682

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