At EDGAR FORTUNE LLC, we strive to deliver your women’s shorts and other products quickly and reliably. Below is our shipping policy to ensure a smooth experience.
1. Order Processing
- Orders are processed within 1-2 business days, excluding weekends and U.S. federal holidays.
- Orders placed after 12:00 PM CST may begin processing the next business day.
- You will receive a confirmation email with tracking information once your order ships.
2. Shipping Rates and Options
- Free Standard Shipping: Available on orders over $50 within the United States.
- Standard Shipping: $5.99 flat rate for orders under $50 (2-5 business days, depending on location).
- Expedited Shipping: $12.99 (1-2 business days, available in select regions).
- International Shipping: Available to select countries. Rates and delivery times vary by destination and are calculated at checkout. Customers are responsible for customs duties, taxes, or fees imposed by their country.
3. Shipping Locations
- Domestic: We ship to all 50 U.S. states via USPS, UPS, or FedEx, leveraging our central Iowa location (3312 Henry Ave, Des Moines, IA 50315) for efficient delivery.
- International: We ship to Canada, Australia, the UK, and select other countries. Contact [email protected] for specific country availability.
4. Delivery Times
- Domestic: 2-5 business days for standard shipping; 1-2 business days for expedited.
- International: 7-21 business days, depending on destination and customs processing.
- Delivery times are estimates and may be affected by weather, holidays, or carrier delays.
5. Lost or Damaged Shipments
- Lost Packages: If your order is marked as delivered but not received, contact us within 7 days of the delivery date. We’ll work with the carrier to resolve the issue.
- Damaged Items: If your order arrives damaged, contact us within 3 days of receipt at [email protected] with photos of the damage. We’ll arrange a replacement or refund.
6. Address Accuracy
Please ensure your shipping address is accurate. EDGAR FORTUNE LLC is not responsible for delays or lost packages due to incorrect addresses. Contact us immediately if you need to correct an address after placing an order.
7. Contact Us
For shipping inquiries, reach out to: EDGAR FORTUNE LLC 3312 Henry Ave, Des Moines, IA 50315 Email: [email protected] Phone: +1 (425) 866-7682